Return Policy

No Returns — Here's Why

Every My Oody nail set is 100% handcrafted and made to order by our skilled artisans in Vietnam. Because each set is created specifically for you — with unique designs, hand-painted details, and hours of meticulous craftsmanship — we do not accept returns.

This also ensures hygiene and safety for all our customers, as press-on nails are personal care items.

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We Offer Replacements Instead

If your item arrives damaged or defective, we've got you covered!

• ✓ Free replacement — no need to return the original item
• ✓ Simply email us with photos of the issue
• ✓ We'll send a new set at no extra cost

Please refer to our Refund & Replacement Policy for full details.

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🎨 Handmade Variations Are Normal

Because our nails are handcrafted — not machine-made — slight variations in color, pattern placement, or design details are completely normal. These small differences are part of what makes your set unique and are not considered defects.

This is the beauty of handmade artistry — no two sets are exactly alike.

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Order Cancellation & Modification

Changed your mind? You can cancel or modify your order within 1 hour of placing it.

After 1 hour, your order enters production and cannot be canceled or changed.

Please double-check your order — including size, shape, and design — before completing checkout!

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Contact Us

Questions or concerns? We're happy to help!

Email: support@myoody.com

Hours: Monday – Friday, 9AM – 6PM (Vietnam Time)

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Thank you for supporting handmade artistry. Every My Oody set is crafted with love — just for you 💅